Archive for the ‘PCH Happenings’ Category

PCH Team Member Joins Houston Relocation Professionals Board of Directors

Friday, December 16th, 2016

michelle-velasquez-highresPreferred Corporate Housing is proud to announce that our Director of Client Services, Michelle Velasquez, has been appointed to the Board of Directors for the Houston Relocation Professionals organization.

Houston Relocation Professionals (HRP) was founded by a small group of global mobility professionals in the Houston area for the purpose of providing education and networking opportunities to the local relocation and human resource communities.  Today HRP has a membership of over 200 mobility professionals from within the Greater Houston area, as well as from many other locations throughout the United States. Michelle joins an elite group of current Board Members from all facets of the relocation industry.

“I’m excited for the knowledge-share, continued professional development and networking opportunities to come within the organization,” said Michelle. “Our goal is to increase the value that HRP provides for its members, and I can’t wait to do my part to help achieve that goal

Preferred Corporate Housing listed as one of the Largest Woman-Owned Businesses in Houston

Tuesday, October 11th, 2016

houston-business-journalThe Houston Business Journal released its annual “Largest Woman-Owned Businesses” list earlier this month. This list includes the top 25 Houston-based companies that are at least 51 percent owned by women. Preferred Corporate Housing is pleased to have been listed as the 17th Largest Woman-Owned Business in Houston according to HBJ’s rankings.

“Corporate diversity plays a significant role in our day-to-day partnerships and transactions. We seek out diverse suppliers and sub-contractors to help us service our national corporate housing clients, so it is nice to be recognized because of our ownership diversity as well,” said Samantha Elliott, President of Preferred Corporate Housing.

This list highlights a variety of industries and ownership backgrounds, but the common denominator for all 25 companies is the strength and commitment of each female owner to lead by example, be adaptable in changing environments, and to remain focused on innovation.

About Preferred Corporate Housing:

Preferred Corporate Housing has been providing furnished temporary housing services across North America for more than 20 years. With service to more than 42,000 locations, PCH has become a go-to resource for more than 8,000 local, national and global clients including 413 companies on the 2016 Fortune 500 list.

Preferred Corporate Housing Director earns Global Mobility Specialist® Designation

Tuesday, September 13th, 2016

gms-logoMichelle Velasquez, Preferred Corporate Housing’s Director of Client Services, has earned the certified Global Mobility Specialist® (GMS) designation.

This designation is another example of Preferred Corporate Housing’s commitment to continuing education and professional development of its team members, and also signifies PCH’s dedication to providing its clients with relocation and temporary housing expertise.

The Global Mobility Specialist (GMS®) designation, administered by the Worldwide Employee Relocation Council (WERC), signifies that a person is specialized in the field of global workforce mobility and is committed to ongoing industry education and outreach. Achieving the GMS® designation classifies individuals as subject matter experts and industry leaders across the mobility arena.

The Worldwide ERC is the workforce mobility association for professionals who oversee, manage, or support U.S. domestic and international employee relocation. The organization was founded in 1964 to help members overcome the challenges of workforce mobility.

To achieve the GMS designation, Michelle completed courses on the following topics:

  • Applied International Assignment Policy Development
  • Policy Alternatives, Strategies and Tactics for Global Workforce Mobility
  • The Intercultural Challenge: Doing Business Globally

Michelle joins an elite group of other mobility professionals from 51 countries around the world who have also earned the GMS designation. As a result, she has acquired extensive global mobility knowledge on up-to-the-minute topics affecting the industry and the professionals who support it.

About Preferred Corporate Housing: Preferred Corporate Housing has been providing furnished temporary housing services across North America for more than 20 years. With service to more than 42,000 locations, PCH has become a go-to resource for more than 8,000 local, national and global clients including 413 companies on the 2016 Fortune 500 list.

PCH Short-Listed for EMMA Award by Forum for Expatriate Management (FEM)

Thursday, March 10th, 2016

Preferred Corporate Housing has been shortlisted for the Forum for Expatriate Management’s (FEM) annual EMMA award for “2016 Corporate Housing Provider of the Year.”

This is the second consecutive year for Preferred Corporate Housing to make the Shortlist of potential winners for an EMMA award. In 2015, Preferred Corporate Housing received “Highly Commended” recognition in this same category.

“We are honored to be included in this exclusive list of recognized temporary housing providers by one of the relocation industry’s leading organizations,” said Samantha Elliott, President of Preferred Corporate Housing. “FEM is quickly becoming a go-to resource for knowledge-sharing, best practices and partnership within the global talent and mobility industry, and we are thrilled to be considered one of the best corporate housing providers in their eyes,” said Elliott.

The annual Americas Expatriate Management and Mobility Awards (EMMAs), “celebrate excellence in global mobility. With over 20 categories, these awards truly recognize leaders, business successes and rising stars,” as described on the FEM website.

“We believe we continue to achieve successes and honors such as this because our entire team is committed to innovation and excellence in the temporary housing services we provide,” said Krista Ripper, Director of Business Development for PCH. “We work each day to find new and exciting ways to improve the guest experience, and we never settle for doing things just because its the way they’ve always been done,” said Ripper.

“Our goal is clear,” said Elliott. “We want to be the best temporary housing provider with the best team, the best options, the best tools and the best prices. Being included in this prestigious list is proof that we are on the right track,” said Elliott.

The final award winners will be announced at the black tie gala event on May 5th at the Hilton City Avenue hotel in Philadelphia.

Preferred Corporate Housing is First Member Company to be Accredited by the Corporate Housing Providers Association (CHPA)

Sunday, March 6th, 2016

AccreditedThe Corporate Housing Providers Association (CHPA) is the professional trade association exclusively dedicated to supporting corporate housing professionals and expanding the corporate housing industry around the world. CHPA’s Company Accreditation Program was designed to recognize and elevate companies who have proven their legitimacy, professionalism and commitment to industry best practices and ethics when providing corporate housing services.

CHPA announced last week that Preferred Corporate Housing, a national corporate housing provider servicing more than 42,000 locations across North America, would be the first to achieve the ‘CHPA Accredited Company’ endorsement.

“This is a program we truly value and believe that our clients and supplier partners will value as well,” said Preferred Corporate Housing President, Samantha Elliott. “There are so many ‘fly-by-night’ companies out there that are causing damage to our industry’s reputation with their unethical business practices and fraudulent behavior. CHPA’s Company Accreditation Program is a first step in highlighting which providers are operating within the appropriate standards and best practices.” said Elliott.

In order to be eligible to receive the ‘CHPA Accredited Company’ endorsement, Preferred Corporate Housing had to submit financial history, operational documents relating to business continuity and data protection policies, proof of appropriate business insurance coverage, and letters of reference from peers, suppliers and current clients. Preferred Corporate Housing was also eligible for this endorsement due to its active involvement and leadership within CHPA over the past years, and because all Preferred Corporate Housing’s Senior Managers have earned and maintained the ‘Certified Corporate Housing Professional (CCHP)’ designation.

“We believe that any company that might be sourcing corporate housing services should only want to work with providers who have received CHPA’s Company Accredited endorsement,” said Jon Lanclos, PCH Founder. “This accreditation highlights those companies who have proven themselves to be the best examples of corporate housing industry leaders.”

About Preferred Corporate Housing:

Preferred Corporate Housing is the premier, North American temporary lodging provider for corporate/government relocation programs, extended travel assignments and other corporate travel needs. Since 1996, Preferred Corporate Housing has built a unique model for providing housing solutions in more than 42,000 locations across the US and Canada, specializing in remote destinations and third-tier cities. PCH takes pride in its ability to provide furnished lodging solutions exactly where clients need them, when they need them. Multiple options are available at every budgetary level, making PCH a great partner for any relocation program.

About CHPA:

The Corporate Housing Providers Association (CHPA) is the only trade association dedicated to the corporate housing industry. As the industry continually evolves, members gain insight and resources on how to stay competitive through their involvement with CHPA. CHPA, as the voice of the corporate housing industry, offers networking, educational and informational opportunities to corporate housing providers around the world.

2015 – What a Year!

Thursday, December 31st, 2015

New Year 2016What a year! Preferred Corporate Housing really made the most out of 2015 from being named “Provider of the Year” by the Corporate Housing Providers Association (CHPA), to winning several key client RFPs that will lead us through the years to come. Our team has grown together, laughed together and worked to create the best temporary housing experiences for each of our guests.

So as we close out this amazing year, we thought we would use the last blog post of the year to pass along some of our favorite quotes. The new year brings new ideas, new ventures and a fresh start. But it also brings new challenges and struggles to overcome to achieve these new goals. Here is a little motivation to get you started breaking through barriers and reaching your objectives in 2016!

1. “Life is 10 percent what happens to you and 90 percent how you react to it.” – Charles R. Swindoll

2. “If you can dream it, you can do it!” – Walt Disney

3. “Motivation is what gets you started. Habit is what keeps you going.” – Jim Ryun

4. ” A good beginning makes a good end.” – Old English Proverb

5. “Tomorrow is the first blank page of a 365 page book. Write a good one!” – Brad Paisley

6. “For last year’s words belong to last year’s language, and next year’s words await another voice.” – T.S. Eliot

7. ““We spend January 1st walking through our lives, room by room, drawing up a list of work to be done, cracks to be patched. Maybe this year, to balance the list, we ought to walk through the rooms of our lives…not looking for flaws, but for potential.” – Ellen Goodman

We are excited about the potential of what 2016 will bring. To all our friends around the world celebrating the start of this new year, we wish you a safe and joyous celebration, and we can’t wait to experience prosperity and success with you in 2016!

Hurricane Katrina – A Look Back at Disaster Preparedness

Friday, August 28th, 2015

Hurricane Katrina from space On September 16, 2004 Hurricane Ivan made landfall along the coasts of Alabama and Florida. Prior to the storms’ arrival, mandatory evacuation orders were issued all along the Gulf Coast due to Ivan’s unpredictable path. These evacuations caused widespread panic and Preferred Corporate Housing, a national provider of furnished apartment solutions, began receiving higher-than-normal inbound calls at its Headquarters in Houston, Texas. “People were desperately requesting apartments as far away from the coast as they could get in the short amount of time they had,” recalls Megan Margetusakis, PCH Director of Operations. “Our existing corporate clients were calling in to find solutions for their displaced employees along with all of the people who happened upon our information on the web. We were one of the only national furnished apartment providers at the time, and I remember it being extremely chaotic trying to fulfill everyone’s requests.”

Preferred Corporate Housing eventually housed hundreds of people along the Gulf Coast following Hurricane Ivan’s destruction, but knew that they had to come up with a better plan for servicing disaster-related situations for the future. “We knew we had create a specific planning and response process for any future disaster-related situations that might occur,” said Jon Lanclos, Founder of PCH. “When a Hurricane is on its way, its too late to start trying to create a plan, and we wanted to be prepared in the future. We also knew that we were at risk for future storms and we need to be prepared as well. That’s how we came up with the Preferred Placement Program®

This unique disaster preparedness plan allowed us to track the anticipated path of a potential storm, compile an instantaneous list of all existing clients located near the path of the storm, and simultaneously source all viable furnished apartment solutions outside of the storm’s path to offer to anyone who may be evacuating prior or displaced. Using our proprietary database platform, we were able to incorporate automatic alerts, employee phone trees, mobile office solutions and other critical disaster recovery elements that would allow us to be a resource for any company effected by a disaster, no matter where it occurred.

The remainder of 2004 along with the beginning of the 2005 hurricane season, which began with Hurricane Dennis hitting the Florida coast in July, gave Preferred Corporate Housing several opportunities to test and perfect each element of our newly formed Preferred Placement Program®. “Although there were some kinks, I was proud of the plan we had created and our ability to service our clients who were displaced after Hurricane Dennis. If we had not taken the time following Hurricanes Ivan and Dennis to perfect our systems and plans, we would not have been ready for what came next,” said Lanclos.

new orleans post KatrinaOn Monday, August 29, 2005, Hurricane Katrina made landfall near New Orleans. Preferred Corporate Housing had enabled the beginning phases of its Preferred Placement Plan® the week prior and was already operating its “Ready Room,” to prepare for another influx of calls once the storm passed. “It was pretty close to business-as-usual at the beginning of the week,” said Margetusakis. “Although we were receiving a higher call volume and were responding to more housing requests, we were following the plan we had in place and things were going as smoothly as could be expected. As news reports of the failed levees and floodwaters started surfacing, we watched, along with the rest of the world, in horror as people were stranded in their flooded homes and at the Superdome without food or water.”

“As we learned of the levee breaches and widespread devastation, we expanded our search radius to incorporate more cities away from the devastated regions. We knew that we would need more available housing than originally planned, said Lanclos. “With our past storm-response experience and our allocated resources, we had quickly developed a reputation with our clients and apartment community partners of being a go-to resource for furnished apartment solutions following a disaster.”

PCH received a call from an American Express Travel Agent on August 31, around 5:15pm. “Normally we would have been shutting down for the day,” explains Samantha Elliott, President of Preferred Corporate Housing, “but we were all still busy helping people find housing that we had extended our office hours for the week.” The caller explained that she was representing a major energy company who’s Louisiana office was currently underwater in New Orleans and who was looking to relocate its entire team and operations away from New Orleans as quickly as possible. The caller had been turned away by three other national corporate housing providers who explained that they had already reached their inventory capacity and could not accommodate a group of this size.

The company was Dominion Exploration and Production, one of the largest providers of electricity, natural gas and related services at the time. Dominion Exploration’s Louisiana office, Dominion Tower, was located directly across from the Superdome, and was the central office for more than 325 employees who were displaced from their homes following Katrina’s devastation.

astrodomePreferred Corporate Housing was up to the challenge. It was decided that Houston, TX was the best location with enough housing solutions for all 325 employees and their families. Utilizing the designed Preferred Placement Plan®, Preferred Corporate Housing’s team was able to source and furnished all 325 apartments at 21 different apartment communities in the Houston area.  Dominion evacuated the families and brought them to Houston where they arrived to fully furnished, fully equipped apartments. For many, it was the first time they were able to sleep in an actual bed, prepare a meal, and even shower since the storm hit.

“It was the proudest moment for me,” said Elliott. “We saw the living conditions these people were coming from, and for my team to be able to provide a safe, comfortable place for these families while they began the rebuilding process was an accomplishment that I will never forget.” These Dominion employees and their families were home in the PCH furnished apartments for the next 6 months. Although approximately 200 families returned back to New Orleans in early 2006, around 140 employees became permanent Houston residents and did not wish to return.

Its been ten years since Hurricane Katrina caused more than $108 billion dollars in damage, more than 1,300 deaths and displaced more than 400,000 people from the Gulf Coast region. “Looking back, there isn’t much I would do differently,” recalls Lanclos. “We had a plan in place ahead of the storm, and though we could never have predicted the amount of devastation, we were able to provide immediate solutions when others could not.”

“We still use the same Preferred Placement Plan® today,” says Margetusakis. “We’ve improved it as technology and resources have changed, but the shell of the plan is the same.”

“Hurricane Katrina taught us so much about our company – our strengths, our culture, our capabilities,” said Elliott. “I am so grateful we had the opportunity to help those families, and while I hope no one has to experience that kind of devastation again, I know we’ll be ready to help the next time we get the call.”

To read the Hurricane Katrina Disaster Relief Case Study in its entirety, visit http://www.corporates.com/dom. To learn more about Preferred Corporate Housing’s furnished apartment solutions in more than 42,000 North American locations, or to receive a customized employee housing proposal based on your specific program needs, contact Krista Ripper at (800) 960-0102, krista@corporates.com.

Preferred Corporate Housing shortlisted for Expatriate Management and Mobility Award

Wednesday, July 22nd, 2015

FEM_AMERICAS_BUTTONPreferred Corporate Housing, a leading provider of temporary lodging solutions in more than 42,000 North American destinations, has been shortlisted for the Forum for Expatriate Management’s (FEM) annual EMMA award for “2015 Corporate Housing Provider of the Year.”

This is the second major recognition this year for Preferred Corporate Housing, who won the Corporate Housing Providers Association (CHPA) Tower of Excellence award for “Large Market Provider of the Year,” in February 2015.

“We are honored to be included in this exclusive list of recognized temporary housing providers by one of the relocation industry’s leading organizations,” said Samantha Elliott, President of Preferred Corporate Housing. “FEM is quickly becoming a go-to resource for knowledge-sharing, best practices and partnership within the global talent and mobility industry, and we are thrilled to be considered one of the best corporate housing providers in their eyes,” said Elliott.

The annual Americas Expatriate Management and Mobility Awards (EMMAs), “celebrate excellence in global mobility. With over 20 categories, these awards truly recognize leaders, business successes and rising stars,” as described on the FEM website.

“We believe we continue to achieve successes and honors such as this because our entire team is committed to innovation and excellence in the temporary housing services we provide,” said Krista Ripper, Director of Business Development for PCH. “We work each day to find new and exciting ways to improve the guest experience, and we never settle for doing things just because its the way they’ve always been done,” said Ripper.

“Our goal is clear,” said Elliott. “We want to be the best temporary housing provider with the best team, the best options, the best tools and the best prices. Being included in this prestigious list is proof that we are on the right track,” said Elliott.

The final award winners will be announced at the black tie gala event on September 9th at the Loews Coronado Bay Hotel in San Diego.

About Preferred Corporate Housing
Preferred Corporate Housing has been providing furnished temporary housing services across North America for more than 20 years. With service to more than 42,000 locations, PCH has become a go-to resource for more than 8,000 local, national and global clients including 413 companies on the 2014 Fortune 500 list.

Press & Media Contact
For questions or commentary about trends in the corporate housing industry, if you would like to collaborate on story development, or if you are looking for a corporate housing subject-matter expert (SME) to serve as a speaker/panelist at your next conference or trade show, please inquire with our media relations contact to arrange an interview with a Preferred Corporate Housing executive. Michelle Velasquez – (800) 960-0102 ext 21, michelle@corporates.com.

Preferred Corporate Housing Launches Partnership with Move for Hunger

Thursday, June 11th, 2015

Screen Shot 2015-06-11 at 3.46.08 PMPreferred Corporate Housing launched its very successful ‘Preferred Charity Helpers’ Program in the Fall of 2013. Through this client-driven initiative, PCH has committed to supporting various local, regional, national and global charities as selected by each of its National Account Program Members. In the past two years, PCH has donated over $200K to organizations like Habitat for Humanity, The Wounded Warrior Project, ASPCA and several other local and regional charities.

PCH is proud to announce its newest ‘Preferred Charity Helpers’ alliance with Move for Hunger, a hunger relief organization that works within the relocation industry to collect non-perishable food items left behind when someone moves, to deliver to food banks all across North America.

Preferred Corporate Housing will be supporting Move for Hunger in several ways, including quarterly monetary donations via the ‘Preferred Charity Helpers’ Program, and by collecting food items left behind when guests move out of one of its nationwide furnished apartments. Once the food items have been collected, Move for Hunger will use its network of partner van line companies to deliver the food to local food bank operations.

“We really fell in love with the concept of Move for Hunger,” said Samantha Elliott, PCH President. “Everyone has non-perishable food items that are a hassle to pack and transport, and most of it winds up in the trash. But by partnering with Move for Hunger and giving our guests a way to donate those items, we know we can help make a big difference to fight hunger within our country.”

PCH Awarded “Company of the Year” by Corporate Housing Providers Association (CHPA)

Monday, April 27th, 2015

Company of the YearPreferred Corporate Housing, a national provider of furnished lodging solutions in more than 42,000 locations across North America was just awarded the Tower of Excellence “Provider Member/Company of the Year” Award by the Corporate Housing Providers Association (CHPA).

The Corporate Housing Providers Association (CHPA) is the professional trade association exclusively dedicated to supporting corporate housing providers around the world. With more than 300 company members, CHPA works closely with related trade associations such as the Worldwide Employee Relocation Council (WERC), National Apartment Association (NAA) and various others as an advocate and educational resource for the corporate housing industry across the globe.

CHPA recognizes success and achievement within the corporate housing industry by presenting the highly-coveted Tower of Excellence Awards at its national conference each year. Company award categories include Best Community/Philanthropic Program, Most Creative Marketing, Best Green Progress and the most-coveted, highly-competitive award of “Provider Member/Company of the Year.” The 2015 Tower of Excellence award for “Provider Member/Company of the Year” was presented to the Preferred Corporate Housing team at the awards luncheon in Orlando, Florida.

“We are extremely proud and honored to win this prestigious award,” said Jon Lanclos, Founder and CIO of Preferred Corporate Housing. “Being included in this category with so many other heavy-hitters and industry leaders is a challenge in itself. Coming away with the recognition of ‘Company of the Year’ really legitimizes the hard work and dedication that our team has put in to being the best corporate housing provider.”

CHPA selects “Provider Member/Company of the Year” award winners based on scored evaluations from the following categories: a) Contributing locally, nationally, and internationally to the corporate housing industry b) Creating unique solutions or programs to enhance the industry. c) Achieving sound financial results as they pertain to growth through sales and other initiatives. d) Exceeding guests’ expectations measured by survey results or testimonials from guests or clients e) Developing strong relationships with other corporate housing providers f) Developing collaborative relationships with supplier partners.

“We’ve really focused on what sets us apart,” said Samantha Elliott, President of PCH. “Its not just about providing a furnished apartment. Its about finding opportunities to personalize our service, customize the solutions we offer and really ‘wow’ our guests each and every time. Every person on our team plays a vital role in making that happen, so we are happy to share this award with them,” said Elliott.

About Preferred Corporate Housing:
Preferred Corporate Housing has been providing furnished temporary housing services across North America for more than 20 years. With service to more than 42,000 locations, PCH has become a go-to resource for more than 8,000 local, national and global clients including 413 companies on the 2014 Fortune 500 list.

Press & Media Contact
For questions or commentary about trends in the corporate housing industry, collaboration on story development, or a corporate housing subject-matter expert (SME) to serve as a speaker/panelist at your next conference or trade show, please inquire with our media relations contact Michelle Velasquez – (800) 960-0102 ext 21, michelle@corporates.com.