Archive for the ‘PCH Praise’ Category

PCH Team Member Joins Houston Relocation Professionals Board of Directors

Friday, December 16th, 2016

michelle-velasquez-highresPreferred Corporate Housing is proud to announce that our Director of Client Services, Michelle Velasquez, has been appointed to the Board of Directors for the Houston Relocation Professionals organization.

Houston Relocation Professionals (HRP) was founded by a small group of global mobility professionals in the Houston area for the purpose of providing education and networking opportunities to the local relocation and human resource communities.  Today HRP has a membership of over 200 mobility professionals from within the Greater Houston area, as well as from many other locations throughout the United States. Michelle joins an elite group of current Board Members from all facets of the relocation industry.

“I’m excited for the knowledge-share, continued professional development and networking opportunities to come within the organization,” said Michelle. “Our goal is to increase the value that HRP provides for its members, and I can’t wait to do my part to help achieve that goal

Preferred Corporate Housing listed as one of the Largest Woman-Owned Businesses in Houston

Tuesday, October 11th, 2016

houston-business-journalThe Houston Business Journal released its annual “Largest Woman-Owned Businesses” list earlier this month. This list includes the top 25 Houston-based companies that are at least 51 percent owned by women. Preferred Corporate Housing is pleased to have been listed as the 17th Largest Woman-Owned Business in Houston according to HBJ’s rankings.

“Corporate diversity plays a significant role in our day-to-day partnerships and transactions. We seek out diverse suppliers and sub-contractors to help us service our national corporate housing clients, so it is nice to be recognized because of our ownership diversity as well,” said Samantha Elliott, President of Preferred Corporate Housing.

This list highlights a variety of industries and ownership backgrounds, but the common denominator for all 25 companies is the strength and commitment of each female owner to lead by example, be adaptable in changing environments, and to remain focused on innovation.

About Preferred Corporate Housing:

Preferred Corporate Housing has been providing furnished temporary housing services across North America for more than 20 years. With service to more than 42,000 locations, PCH has become a go-to resource for more than 8,000 local, national and global clients including 413 companies on the 2016 Fortune 500 list.

Preferred Corporate Housing Director earns Global Mobility Specialist® Designation

Tuesday, September 13th, 2016

gms-logoMichelle Velasquez, Preferred Corporate Housing’s Director of Client Services, has earned the certified Global Mobility Specialist® (GMS) designation.

This designation is another example of Preferred Corporate Housing’s commitment to continuing education and professional development of its team members, and also signifies PCH’s dedication to providing its clients with relocation and temporary housing expertise.

The Global Mobility Specialist (GMS®) designation, administered by the Worldwide Employee Relocation Council (WERC), signifies that a person is specialized in the field of global workforce mobility and is committed to ongoing industry education and outreach. Achieving the GMS® designation classifies individuals as subject matter experts and industry leaders across the mobility arena.

The Worldwide ERC is the workforce mobility association for professionals who oversee, manage, or support U.S. domestic and international employee relocation. The organization was founded in 1964 to help members overcome the challenges of workforce mobility.

To achieve the GMS designation, Michelle completed courses on the following topics:

  • Applied International Assignment Policy Development
  • Policy Alternatives, Strategies and Tactics for Global Workforce Mobility
  • The Intercultural Challenge: Doing Business Globally

Michelle joins an elite group of other mobility professionals from 51 countries around the world who have also earned the GMS designation. As a result, she has acquired extensive global mobility knowledge on up-to-the-minute topics affecting the industry and the professionals who support it.

About Preferred Corporate Housing: Preferred Corporate Housing has been providing furnished temporary housing services across North America for more than 20 years. With service to more than 42,000 locations, PCH has become a go-to resource for more than 8,000 local, national and global clients including 413 companies on the 2016 Fortune 500 list.

PCH Short-Listed for EMMA Award by Forum for Expatriate Management (FEM)

Thursday, March 10th, 2016

Preferred Corporate Housing has been shortlisted for the Forum for Expatriate Management’s (FEM) annual EMMA award for “2016 Corporate Housing Provider of the Year.”

This is the second consecutive year for Preferred Corporate Housing to make the Shortlist of potential winners for an EMMA award. In 2015, Preferred Corporate Housing received “Highly Commended” recognition in this same category.

“We are honored to be included in this exclusive list of recognized temporary housing providers by one of the relocation industry’s leading organizations,” said Samantha Elliott, President of Preferred Corporate Housing. “FEM is quickly becoming a go-to resource for knowledge-sharing, best practices and partnership within the global talent and mobility industry, and we are thrilled to be considered one of the best corporate housing providers in their eyes,” said Elliott.

The annual Americas Expatriate Management and Mobility Awards (EMMAs), “celebrate excellence in global mobility. With over 20 categories, these awards truly recognize leaders, business successes and rising stars,” as described on the FEM website.

“We believe we continue to achieve successes and honors such as this because our entire team is committed to innovation and excellence in the temporary housing services we provide,” said Krista Ripper, Director of Business Development for PCH. “We work each day to find new and exciting ways to improve the guest experience, and we never settle for doing things just because its the way they’ve always been done,” said Ripper.

“Our goal is clear,” said Elliott. “We want to be the best temporary housing provider with the best team, the best options, the best tools and the best prices. Being included in this prestigious list is proof that we are on the right track,” said Elliott.

The final award winners will be announced at the black tie gala event on May 5th at the Hilton City Avenue hotel in Philadelphia.

Preferred Corporate Housing is First Member Company to be Accredited by the Corporate Housing Providers Association (CHPA)

Sunday, March 6th, 2016

AccreditedThe Corporate Housing Providers Association (CHPA) is the professional trade association exclusively dedicated to supporting corporate housing professionals and expanding the corporate housing industry around the world. CHPA’s Company Accreditation Program was designed to recognize and elevate companies who have proven their legitimacy, professionalism and commitment to industry best practices and ethics when providing corporate housing services.

CHPA announced last week that Preferred Corporate Housing, a national corporate housing provider servicing more than 42,000 locations across North America, would be the first to achieve the ‘CHPA Accredited Company’ endorsement.

“This is a program we truly value and believe that our clients and supplier partners will value as well,” said Preferred Corporate Housing President, Samantha Elliott. “There are so many ‘fly-by-night’ companies out there that are causing damage to our industry’s reputation with their unethical business practices and fraudulent behavior. CHPA’s Company Accreditation Program is a first step in highlighting which providers are operating within the appropriate standards and best practices.” said Elliott.

In order to be eligible to receive the ‘CHPA Accredited Company’ endorsement, Preferred Corporate Housing had to submit financial history, operational documents relating to business continuity and data protection policies, proof of appropriate business insurance coverage, and letters of reference from peers, suppliers and current clients. Preferred Corporate Housing was also eligible for this endorsement due to its active involvement and leadership within CHPA over the past years, and because all Preferred Corporate Housing’s Senior Managers have earned and maintained the ‘Certified Corporate Housing Professional (CCHP)’ designation.

“We believe that any company that might be sourcing corporate housing services should only want to work with providers who have received CHPA’s Company Accredited endorsement,” said Jon Lanclos, PCH Founder. “This accreditation highlights those companies who have proven themselves to be the best examples of corporate housing industry leaders.”

About Preferred Corporate Housing:

Preferred Corporate Housing is the premier, North American temporary lodging provider for corporate/government relocation programs, extended travel assignments and other corporate travel needs. Since 1996, Preferred Corporate Housing has built a unique model for providing housing solutions in more than 42,000 locations across the US and Canada, specializing in remote destinations and third-tier cities. PCH takes pride in its ability to provide furnished lodging solutions exactly where clients need them, when they need them. Multiple options are available at every budgetary level, making PCH a great partner for any relocation program.

About CHPA:

The Corporate Housing Providers Association (CHPA) is the only trade association dedicated to the corporate housing industry. As the industry continually evolves, members gain insight and resources on how to stay competitive through their involvement with CHPA. CHPA, as the voice of the corporate housing industry, offers networking, educational and informational opportunities to corporate housing providers around the world.

Share the ‘LOVE’ with Your Team

Monday, February 8th, 2016

employee praiseWe’ve previously referenced the article, “The Power of Praise in Business – and How to Do it Right,” written by Ross McCammon and published in Entrepreneur Magazine in February 2012. We thought February, the month of LOVE, is a fitting time to recap some of the main points of this great article as a reminder to “Show the LOVE” to your team as well. Here is the article in its entirety:

“Here’s what the psychologists think about praise: “Positive reinforcement works better than punishment.”

Here’s what the management experts think: “Employee recognition leads to profit.”

Here’s what the neurologists think: “Dopamine, which is released in the brain any time we hear something we like, is a powerful chemical.”

Here’s what the psychologists, management experts and neurologists think when someone in a position of power tells them they’re doing a great job: “Hell, yeah!” (That, of course, is the dopamine talking.)

How important is praise in business? Extremely important. Extremelyimportant. Research has been done. Analytics, even.

A 2010 study published in Harvard Business Review found that at Best Buy, a 0.1 percent increase in employee engagement drove $100,000 in operating income to the bottom line of each store per year. Now, employee engagement involves lots of things, of course: personal fulfillment, career advancement, free coffee. But according to Chester Elton–speaker, motivation expert and co-author of bestselling management book The Carrot Principle–at Best Buy and many other businesses the Harvard study looked at, simple recognition was the single most important factor.

“The number one driver of engagement is opportunity and well-being,” he says. “The number one driver of opportunity and well-being is recognition and appreciation. The Harvard study showed that you don’t just want employees satisfied, you want them engaged, because an engaged employee gives you their discretionary efforts.”

For psychologists, the wisdom of that investment is obvious. “Praising people for what they do right seems to be more effective, regardless of whether you think it’s nice or not,” says Dr. Laura Carstensen, a professor of psychology at Stanford University whose work focuses on motivation. “People buy lottery tickets, and mathematicians often say, How can you waste that money? Psychologists have a slightly different view, and that is, if buying a ticket for a fairly small amount of money allows you to dream and to think you might get to savor the anticipation of what that reward might look like, that’s probably worth the money.”

Praise is like that. It involves very little effort and produces a lot in return. It’s a no-brainer, even for people who are otherwise ingrates.

So that’s why you should give praise. But how?

How to Give It
Most management experts stress the importance of specificity. “You want to balance praise with constructive feedback,” says psychologist Dr. Wayne Nemeroff, CEO and co-founder of PsyMax Solutions, a Cleveland-based provider of “integrated human capital management tools.” Nemeroff suggests, “Recall a particular situation and describe a specific behavior; acknowledge the impact the behavior or action had on the group or the project or the action or on you.”

Here’s what Elton suggests in his book: Do it now. The closer the recognition is to the behavior, the more likely it will be repeated. Do it often. The more you message what’s important to you, the more people will focus on that. And finally, be specific.

Specificity is important, of course, but it seems to us that everything flows from sincerity. Sincerity will automatically lead to praise–and, most likely, impromptu praise. Which is the best praise of all, because it’s automatically perceived as sincere. It simply takes advantage of a moment that is already happening: an e-mail that you’re sending anyway, the beginning of a meeting that’s happening anyway, a team-building exercise. (“Bob, never has anyone so elegantly held an orange with his chin.”)

It’s hard to come up with praise on the fly. And the one being praised knows that. If you take advantage of a chance encounter–if the opportunity to praise someone was never even supposed to happen–then what you’re saying is perceived as authentic. The moment is simply an outlet for gratitude. (Important note: Never use the phrase “outlet for gratitude” when praising someone, or at any other time.)

How to Receive It
Giving praise is the easy part. You just have to be aware of other people’s feelings and be in tune with what’s going on in your business. Receiving praise is trickier–ulterior motives and all that.

When it comes to receiving praise, you want to subscribe to the gymnastics rule: Throw out the highest and lowest scores. Never put too much stock in someone telling you that you’re amazing, and never put too much stock in someone telling you that you suck. Listen to the stuff in between. (This also works with online hotel reviews.)

And respond like this: “Thank you,” or something just as straightforward. Anything else can spoil the moment. Praise should be as discreetly received as it is concisely stated.

The principle of positive reinforcement states that behaviors that are rewarded are behaviors that will be repeated. But this can be bad. If we keep repeating behaviors, we lose sight of the most important part of what we do, which is innovate. Praise should establish a new bar. We should accept the praise and then try to forget about it. We should repeat the work that was praised, but immediately move on to doing a better version of it.

What praise ultimately does is hold up a mirror. It acknowledges what people already think about themselves: that they’re good at what they do. You’re making someone happy and fulfilled and more excited to work with you. And for almost no effort at all.

Nice work.

Key Technical Matters

1. Praise should not begin with the phrase “You da ….”

2. Ending an expression of praise with “… and stuff” nullifies the praise.

3. Ending an expression of praise with “… now get back to work” also nullifies the praise.

4. In ascending order of forcefulness: e-mail, face-to-face conversation, handwritten note, bear hug.

5. No bear hugs.

6. A handwritten note is worth more than a $100 gift card.

7. But probably not more than a $200 gift card.

8. Easy on the superlatives: “hardest-working,” “most glorious,” “awesomest,” “best-smelling,” etc.

9. Praise followed by criticism is not praise.

10. Praise followed by praise is probably a little too much praise.

11. Praise followed by criticism followed by praise is a sandwich.

For more information on this article and full writer’s credits, visit http://www.entrepreneur.com/article/222573

Preferred Corporate Housing shortlisted for Expatriate Management and Mobility Award

Wednesday, July 22nd, 2015

FEM_AMERICAS_BUTTONPreferred Corporate Housing, a leading provider of temporary lodging solutions in more than 42,000 North American destinations, has been shortlisted for the Forum for Expatriate Management’s (FEM) annual EMMA award for “2015 Corporate Housing Provider of the Year.”

This is the second major recognition this year for Preferred Corporate Housing, who won the Corporate Housing Providers Association (CHPA) Tower of Excellence award for “Large Market Provider of the Year,” in February 2015.

“We are honored to be included in this exclusive list of recognized temporary housing providers by one of the relocation industry’s leading organizations,” said Samantha Elliott, President of Preferred Corporate Housing. “FEM is quickly becoming a go-to resource for knowledge-sharing, best practices and partnership within the global talent and mobility industry, and we are thrilled to be considered one of the best corporate housing providers in their eyes,” said Elliott.

The annual Americas Expatriate Management and Mobility Awards (EMMAs), “celebrate excellence in global mobility. With over 20 categories, these awards truly recognize leaders, business successes and rising stars,” as described on the FEM website.

“We believe we continue to achieve successes and honors such as this because our entire team is committed to innovation and excellence in the temporary housing services we provide,” said Krista Ripper, Director of Business Development for PCH. “We work each day to find new and exciting ways to improve the guest experience, and we never settle for doing things just because its the way they’ve always been done,” said Ripper.

“Our goal is clear,” said Elliott. “We want to be the best temporary housing provider with the best team, the best options, the best tools and the best prices. Being included in this prestigious list is proof that we are on the right track,” said Elliott.

The final award winners will be announced at the black tie gala event on September 9th at the Loews Coronado Bay Hotel in San Diego.

About Preferred Corporate Housing
Preferred Corporate Housing has been providing furnished temporary housing services across North America for more than 20 years. With service to more than 42,000 locations, PCH has become a go-to resource for more than 8,000 local, national and global clients including 413 companies on the 2014 Fortune 500 list.

Press & Media Contact
For questions or commentary about trends in the corporate housing industry, if you would like to collaborate on story development, or if you are looking for a corporate housing subject-matter expert (SME) to serve as a speaker/panelist at your next conference or trade show, please inquire with our media relations contact to arrange an interview with a Preferred Corporate Housing executive. Michelle Velasquez – (800) 960-0102 ext 21, michelle@corporates.com.

PCH Awarded “Company of the Year” by Corporate Housing Providers Association (CHPA)

Monday, April 27th, 2015

Company of the YearPreferred Corporate Housing, a national provider of furnished lodging solutions in more than 42,000 locations across North America was just awarded the Tower of Excellence “Provider Member/Company of the Year” Award by the Corporate Housing Providers Association (CHPA).

The Corporate Housing Providers Association (CHPA) is the professional trade association exclusively dedicated to supporting corporate housing providers around the world. With more than 300 company members, CHPA works closely with related trade associations such as the Worldwide Employee Relocation Council (WERC), National Apartment Association (NAA) and various others as an advocate and educational resource for the corporate housing industry across the globe.

CHPA recognizes success and achievement within the corporate housing industry by presenting the highly-coveted Tower of Excellence Awards at its national conference each year. Company award categories include Best Community/Philanthropic Program, Most Creative Marketing, Best Green Progress and the most-coveted, highly-competitive award of “Provider Member/Company of the Year.” The 2015 Tower of Excellence award for “Provider Member/Company of the Year” was presented to the Preferred Corporate Housing team at the awards luncheon in Orlando, Florida.

“We are extremely proud and honored to win this prestigious award,” said Jon Lanclos, Founder and CIO of Preferred Corporate Housing. “Being included in this category with so many other heavy-hitters and industry leaders is a challenge in itself. Coming away with the recognition of ‘Company of the Year’ really legitimizes the hard work and dedication that our team has put in to being the best corporate housing provider.”

CHPA selects “Provider Member/Company of the Year” award winners based on scored evaluations from the following categories: a) Contributing locally, nationally, and internationally to the corporate housing industry b) Creating unique solutions or programs to enhance the industry. c) Achieving sound financial results as they pertain to growth through sales and other initiatives. d) Exceeding guests’ expectations measured by survey results or testimonials from guests or clients e) Developing strong relationships with other corporate housing providers f) Developing collaborative relationships with supplier partners.

“We’ve really focused on what sets us apart,” said Samantha Elliott, President of PCH. “Its not just about providing a furnished apartment. Its about finding opportunities to personalize our service, customize the solutions we offer and really ‘wow’ our guests each and every time. Every person on our team plays a vital role in making that happen, so we are happy to share this award with them,” said Elliott.

About Preferred Corporate Housing:
Preferred Corporate Housing has been providing furnished temporary housing services across North America for more than 20 years. With service to more than 42,000 locations, PCH has become a go-to resource for more than 8,000 local, national and global clients including 413 companies on the 2014 Fortune 500 list.

Press & Media Contact
For questions or commentary about trends in the corporate housing industry, collaboration on story development, or a corporate housing subject-matter expert (SME) to serve as a speaker/panelist at your next conference or trade show, please inquire with our media relations contact Michelle Velasquez – (800) 960-0102 ext 21, michelle@corporates.com.

Living Our Vision Everyday – How We Show the L.O.V.E.

Wednesday, February 11th, 2015

At Preferred Corporate Housing, our definition of LOVE is Living Our Vision Everyday! We love being able to provide temporary housing services for our clients anywhere they have needs, and as a nationwide provider, we get the opportunity to work with a variety of industries and assignments. We have guests from the Professional Sports Arena, Oil and Gas industry, Government and Military sector, Medical field and everything in between. We also love our amazing team, and we’ve given them the opportunity to say what they love most about Preferred Corporate Housing.

Its a great feeling to know that we can help with any type of housing need that someone may have. Whether they’ve been displaced by a fire, are on a temporary assignment in a remote location, or they are relocating their entire family across the county…We can help! – Ashley Trevino, PCH Senior Account Manager.

I love being able to customize and cater to a diverse group of clientele, -said Brittany Bennett, PCH National Account Executive.

What I love most about PCH is that we have the flexibility to do anything, so saying ‘I’ll take care of it’ is always my answer. I never have to tell a client no!- Rina Sanchez, PCH National Account Executive

I love being able to wow our guests with little unexpected surprises to help welcome them to their new apartment. Whether its a bottle of wine, a local guidebook written in their language, or a special item that makes them think of home, I love the reactions I hear when our guests realize how much we care.- Beth Schoephoerster, PCH Account Manager

We love what we do and the people we do it for! Living our vision everyday means offering the highest quality of temporary, furnished housing accompanied by the highest level of customer service and support. If you would like more information about becoming one of our ‘beloved’ clients, call us at (800)960-0102 or visit www.corporates.com to learn more!

Preferred Corporate Housing Director wins Tower of Excellence Award at Corporate Housing Provider’s Association Annual Conference

Monday, March 3rd, 2014

Michelle Velasquez, CCHP
Director of Client Services – Preferred Corporate Housing

The Corporate Housing Providers Association (CHPA), the professional trade association exclusively dedicated to supporting corporate housing professionals around the world, held its annual Tower of Excellence Awards luncheon in conjunction with its National Conference in New Orleans last week. The Tower of Excellence Awards recognize success and achievement from within the corporate housing industry, and members from around the world come together to honor their peers and industry leaders.

Preferred Corporate Housing’s Director of Client Services, Michelle Velasquez, CCHP, was honored to receive the Tower of Excellence Award for ‘Volunteer of the Year.’ This award recognizes outstanding members who lend themselves to service and expansion of CHPA and the corporate housing industry, and it acknowledges diligence and service dedication. Velasquez’s active involvement with the National and Regional Conference Planning Committees, Program Task Force and NextGen Task Force led to her win for Volunteer of the Year.

“CHPA is a great organization with such amazing people. It is so easy to get involved, and it is very fulfilling to see the work we all put in result in industry-wide success,” said Velasquez. “I am very honored to win this award, and I am grateful to work for a company like Preferred Corporate Housing that allows me to get involved with organizations like CHPA.”

About Preferred Corporate Housing:
Preferred Corporate Housing is the premier, North American temporary lodging provider for corporate/government relocation programs, extended travel assignments and other corporate travel needs. Since 1996, Preferred Corporate Housing has built a unique model for providing housing solutions in more than 42,000 locations across the US and Canada, specializing in remote destinations and third-tier cities. PCH takes pride in its ability to provide furnished lodging solutions exactly where clients need them, when they need them. Multiple options are available at every budgetary level, making PCH a great partner for any relocation program.

About CHPA:
The Corporate Housing Providers Association (CHPA) is the only trade association dedicated to the corporate housing industry. As the industry continually evolves, members gain insight and resources on how to stay competitive through their involvement with CHPA. CHPA, as the voice of the corporate housing industry, offers networking, educational and informational opportunities to corporate housing providers around the world.