Archive for October, 2010

Customer Service Week 2010 – October 4th – 10th

Tuesday, October 5th, 2010

October 4th – 10th will mark the 8th annual National Customer Service Week. Preferred Corporate Housing is celebrating this week by honoring our outstanding Customer Service Department! We also want to emphasize our commitment to providing the best quality temporary housing solutions accompanied by the highest level of customer service in the industry. Read below to find out what SERVICE means to us!

S is for Selfless – We will be attentive to customer requests, regardless of other priorities. We will demonstrate our abilities through our conduct, conversations, and results.

E is for Ethical – We will act with integrity and a sense of duty and obligation to our customers and will always be accountable for our actions.

R is for Respectful – We will treat our customers as we wish to be treated and ensure that every interaction is conducted in a pleasant and professional manner.

V is for Versatile – We will be resourceful and capable of performing a variety of tasks in order to get the job done, regardless of our job description.

I is for Innovative – We will identify ways to continuously improve our processes and policies to meet the ever-changing needs of our customers. We will welcome customer feedback as a means to improve the services we provide.

C is for Communication – We will actively listen to our customers and respond in a clear and concise manner. We will communicate through available resources, providing accurate information in a manner that is easy to understand.

E is for Encouraging – We will support employee creativity and teamwork to promote an open and collaborative work environment that encourages employees to excel in every aspect of their jobs, including customer service.

At Preferred Corporate Housing, we are committed to our goal of providing the best nationwide temporary housing options along with the highest level of customer service in the industry. We look forward to any opportunity to showcase what SERVICE means to us!

About Preferred Corporate Housing:
Preferred Corporate Housing (corporates.com) is the premier, nationwide extended-stay lodging partner for relocating employees, temporary assignments, recurring projects, and corporate training programs. Corporations and human resource managers turn to Preferred Corporate Housing to take advantage of cost-efficient, fully furnished apartments, accompanied by online inventory management tools, dedicated personal account teams, and service to more than 14,000 cities. PCH is your permanent solution for temporary housing nationwide! (800) 960-0102, corporates.com.