Archive for the ‘Uncategorized’ Category

Preferred Corporate Housing Welcomes Corporate Housing Industry Veteran to Team

Wednesday, March 24th, 2021

Preferred Corporate Housing, a global leader in creating personalized corporate lodging solutions, is pleased to announce the addition of Jason Rolince to the team. Jason, a 20+ year corporate housing industry veteran, comes to PCH from previous leadership roles in Business Development and Operations within the industry.

Throughout 2020, Preferred Corporate Housing experienced exponential growth despite the unprecedented events and impacts of the Coronavirus pandemic. This growth along with the launch and quick scale of PCH’s partnership with Airbnb has provided opportunities to grow the team as well.

“We have known Jason as a colleague and a friend since we began attending CHPA conferences in the early 2000s. When the opportunity to add to our leadership team came, he was a natural first choice. His reputation of exceptional service standards and relationship-building abilities made him the perfect fit for our team,” said Jon Lanclos, Founder of Preferred Corporate Housing.

“We have our sights set on really big things for PCH in the coming months. Bringing Jason on with our team will help us navigate our future and scale in ways that ensure our current and future clients continue to receive the exceptional service we promise to deliver,” said Samantha Elliott, PCH President.

PCH was recently named as the Corporate Housing Providers Association “Company of the Year – Large Provider” for the second consecutive year, and also received the CHPA “Innovation of the Year” award for its partnership with Airbnb. “This is an amazing opportunity to join a team that has consistently shown inspirational leadership, a team-centric culture while being focused quality of service, industry innovation and exponential growth,” said Rolince. “PCH has empowered me to bring my experience, knowledge and forward-thinking mentality to seamlessly join forces with what I have revered as one of the best corporate housing teams in the industry.” 

About Preferred Corporate Housing (PCH):

Preferred Corporate Housing, a global leader in creating personalized corporate lodging solutions, has serviced over 16.4 million room nights, provided housing solutions in more than 82,000 cities across North America, and housed employees from 6,000+ national and global companies, including 427 Fortune 100/500 companies. PCH offers the largest selection of furnished housing solutions, including long and short-term furnished apartments, hotels and extended-stay options in major markets, remote destinations and all the cities in-between! PCH maintains ultimate quality control as the direct lodging source, and creates personalized guest experiences for each unique housing request. With the best team in temporary housing, PCH will ensure your employees are matched with solutions that fit their specific needs as they get settled in to their home away from home! PCH is ‘Your Permanent Solution for Temporary Housing Nationwide!”

Preferred Corporate Housing wins “Company of the Year” and “Innovation of the Year” Tower of Excellence Awards from CHPA

Tuesday, March 23rd, 2021

The Corporate Housing Providers Association held its highly-anticipated annual awards event last month to recognize and honor companies who have achieved marked industry success throughout the past year. This year’s event was held in a virtual ceremony where more than 250 corporate housing professionals gathered online for the award announcements.

For the second consecutive year, Preferred Corporate Housing was named as the Corporate Housing Providers Association “Company of the Year – Large Provider.” Samantha Elliott, President of PCH accepted the award and later shared the following comments. “This was such an unexpected win!” Said Elliott. “It is extremely rare for the same company to receive this honor two years in a row, and with the unprecedented events of 2020, this award truly validates all the amazing work our team put in to ensuring our service never waivered.”

As the award presentation continued, PCH was honored once again by receiving “Innovation of the Year” recognition, the pinnacle award of the event. 

This award is given to one provider company to recognize significant progress in innovative advancements related to the corporate housing industry. This often includes new products, technology, process improvements, software or other innovations which solve current industry challenges.

Referencing Preferred Corporate Housing’s partnership with Airbnb, this “Innovation of the Year” Award highlighted the forward-thinking opportunities that allowed PCH to capture demand and create solutions for a new segment of travelers who had previously not sourced corporate apartments for their lodging needs. By building a program in partnership with the world’s largest online lodging marketplace, PCH was able to create a more agile and instantaneous solution for booking furnished apartments, ensuring future relevency for PCH and the corporate housing industry.

“Thousands of hours of design-thinking, implementation, re-design and collaboration have gone into this program,” said Michelle Velasquez, Director of Client Services for PCH. “We had a vision for the direction we thought future travelers would be going, and we worked as a team to steer our program solutions in that same direction. Receiving the ‘Innovation of the Year Award’ from CHPA is truly one of the highlights of my career,” said Velasquez.

About Preferred Corporate Housing (PCH):

Preferred Corporate Housing, a global leader in creating personalized corporate lodging solutions, has serviced over 16.4 million room nights, provided housing solutions in more than 75,000 cities across North America, and housed employees from 6,000+ national and global companies, including 427 Fortune 100/500 companies. PCH offers the largest selection of furnished housing solutions, including long and short-term furnished apartments, hotels and extended-stay options in major markets, remote destinations and all the cities in-between! PCH maintains ultimate quality control as the direct lodging source, and creates personalized guest experiences for each unique housing request. With the best team in temporary housing, PCH will ensure your employees are matched with solutions that fit their specific needs as they get settled in to their home away from home! PCH is ‘Your Permanent Solution for Temporary Housing Nationwide!”

About Corporate Housing Providers Association (CHPA):

The Corporate Housing Providers Association (CHPA) is a professional trade association exclusively dedicated to supporting corporate housing providers around the world. With more than 300 member companies worldwide, CHPA is where corporate housing companies and professionals succeed. Members include providers and industry vendors that are invaluable partners to the industry’s success.

PCH Director Featured on Popular Relocation Podcast

Thursday, April 9th, 2020

Michelle Velasquez, PCH’s Director of Client Services, was a guest on the widely popular ‘Love + Relo’ podcast hosted by Ben Cross. The hour-long conversation covered topics including how PCH is responding to COVID19, how the temporary housing industry is being impacted overall, changes to best practices and protocols, the new normal, and personal growth/motivation tips to keep positive during this stressful time.

“Ben is a great friend and he is amazing at connecting people within the industry to discuss the most-relevant topics,” said Michelle. “It was an honor to be a guest on his show, and I loved every second of it!”

To watch the live podcast, visit https://youtu.be/xeFZyLLfPps

Preferred Corporate Housing Welcomes Return of Industry Rock Star to its Services Team

Friday, June 28th, 2019

Preferred Corporate Housing, a leading provider of temporary lodging solutions in more than 75,000 global destinations, is pleased to announce the return of Kimberlee Thomas to its Client Development Team.

Kimberlee is returning to the PCH Team after an eight year hiatus from the temporary housing industry. After a relocation to Miami, Kim spent her time away from PCH developing a successful concierge/event planning company providing VIP services to corporate executives, professional athletes, foreign dignitaries and celebrities. In Kim’s new role as Director of Client Partnerships for PCH, she will help serve and grow PCH’s existing global client base.

“We are thrilled to have Kim back on our team,” said Samantha Elliott, PCH President. “She’s always had a passion for helping companies get the most value from their temporary housing spend, and will combine that with her recent successes in providing VIP service to global clientele. Its a win-win for PCH and our clients,” said Elliott.

PCH is pioneering several forward-thinking initiatives within the temporary housing space to help companies source and secure housing solutions for their employees in more efficient and agile ways. Kim will be on the forefront of bringing these initiatives to companies who may currently be struggling with the rising costs and layered inefficiencies that exist in the temp housing space today.

About Preferred Corporate Housing (PCH):

Preferred Corporate Housing has been providing furnished temporary housing services across North America for more than 20 years. With service to more than 75,000 locations, PCH has become a go-to resource for more than 8,000 local, national and global clients including 413 companies on the Fortune 500 list.

PCH Team Learns New Ways to Provide ‘Celebrity Service’

Wednesday, July 25th, 2018

Training PhotoLast week the entire PCH Team came together for a day of celebration, commradery and continued reenforcement of the ‘Celebrity Service’ techniques offered to its Global client network. In a pep-rally styled training session, the Founder of the ‘Celebrity Service’ model, Geoff Ramm, led PCH Team Members through 2-minute brainstorming sessions, creative service drills and anecdotal examples of exceptional service.

“Continued reinforcement and training around our service skills doesn’t just offer more value for our clients, it also allows our team to have greater insight into the value they bring to our organization,” said Samantha Elliott, President of PCH. “A company that invests in training shows their employees that they care about continual development and progress. In turn this makes employees more engaged in the company and therefore more motivated,” said Elliott.

“This was one of the best service training sessions I have ever been a part of,” said Courtney Mach, Account Manager with PCH. “He didn’t just tell us what to do, he showed us how to think differently and how to apply the ‘celebrity service’ model to all aspects of our day-to-day,” said Mach.

“The message I took away from the day was to be sure to apply the ‘celebrity service’ model to interactions with my co-workers as well, not just my clients,” said Krystal Martinez, Client Services Manager with PCH. “It is really important that members of my team know how much I value them too!”

Preferred Corporate Housing Shortlisted for Americas EMMA Award

Thursday, March 9th, 2017

AMERICAS_EMMAS_17_BUTTONPreferred Corporate Housing, a leading provider of temporary lodging solutions in more than 42,000 North American destinations, has been shortlisted for the Forum for Expatriate Management’s (FEM) annual EMMA award for “2017 Corporate Housing Provider of the Year.”

“We are honored to be included in this exclusive list of recognized temporary housing providers by one of the relocation industry’s leading organizations,” said Samantha Elliott, President of Preferred Corporate Housing. “FEM is quickly becoming a go-to resource for knowledge-sharing, best practices and partnership within the global talent and mobility industry, and we are thrilled to be considered one of the best corporate housing providers in their eyes,” said Elliott.

The annual Americas Expatriate Management and Mobility Awards (EMMAs), “celebrate excellence in global mobility. With over 20 categories, these awards truly recognize leaders, business successes and rising stars,” as described on the FEM website.

“We believe we continue to achieve successes and honors such as this because our entire team is committed to innovation and excellence in the temporary housing services we provide,” said Michelle Velasquez, Director of Client Services for PCH. “We work each day to find new and exciting ways to improve the guest experience, and we never settle for doing things just because its the way they’ve always been done,” said Velasquez.

“Our goal is clear,” said Elliott. “We want to be the best temporary housing provider with the best team, the best options, the best tools and the best prices. Being included in this prestigious list is proof that we are on the right track,” said Elliott.

 

The final award winners will be announced at the black tie gala event on May 4th at the Marriott City Center in Denver, CO.

 

About Preferred Corporate Housing

Preferred Corporate Housing has been providing furnished temporary housing services across North America for more than 20 years. With service to more than 42,000 locations, PCH has become a go-to resource for more than 8,000 local, national and global clients including 413 companies on the 2014 Fortune 500 list.

 

Press & Media Contact

For questions or commentary about trends in the corporate housing industry, if you would like to collaborate on story development, or if you are looking for a corporate housing subject-matter expert (SME) to serve as a speaker/panelist at your next conference or trade show, please inquire with our media relations contact to arrange an interview with a Preferred Corporate Housing executive. Michelle Velasquez – (800) 960-0102 ext 21, michelle@corporates.com.

PCH Short-Listed for EMMA Award by Forum for Expatriate Management (FEM)

Thursday, March 10th, 2016

Preferred Corporate Housing has been shortlisted for the Forum for Expatriate Management’s (FEM) annual EMMA award for “2016 Corporate Housing Provider of the Year.”

This is the second consecutive year for Preferred Corporate Housing to make the Shortlist of potential winners for an EMMA award. In 2015, Preferred Corporate Housing received “Highly Commended” recognition in this same category.

“We are honored to be included in this exclusive list of recognized temporary housing providers by one of the relocation industry’s leading organizations,” said Samantha Elliott, President of Preferred Corporate Housing. “FEM is quickly becoming a go-to resource for knowledge-sharing, best practices and partnership within the global talent and mobility industry, and we are thrilled to be considered one of the best corporate housing providers in their eyes,” said Elliott.

The annual Americas Expatriate Management and Mobility Awards (EMMAs), “celebrate excellence in global mobility. With over 20 categories, these awards truly recognize leaders, business successes and rising stars,” as described on the FEM website.

“We believe we continue to achieve successes and honors such as this because our entire team is committed to innovation and excellence in the temporary housing services we provide,” said Krista Ripper, Director of Business Development for PCH. “We work each day to find new and exciting ways to improve the guest experience, and we never settle for doing things just because its the way they’ve always been done,” said Ripper.

“Our goal is clear,” said Elliott. “We want to be the best temporary housing provider with the best team, the best options, the best tools and the best prices. Being included in this prestigious list is proof that we are on the right track,” said Elliott.

The final award winners will be announced at the black tie gala event on May 5th at the Hilton City Avenue hotel in Philadelphia.

Preferred Corporate Housing is First Member Company to be Accredited by the Corporate Housing Providers Association (CHPA)

Sunday, March 6th, 2016

AccreditedThe Corporate Housing Providers Association (CHPA) is the professional trade association exclusively dedicated to supporting corporate housing professionals and expanding the corporate housing industry around the world. CHPA’s Company Accreditation Program was designed to recognize and elevate companies who have proven their legitimacy, professionalism and commitment to industry best practices and ethics when providing corporate housing services.

CHPA announced last week that Preferred Corporate Housing, a national corporate housing provider servicing more than 42,000 locations across North America, would be the first to achieve the ‘CHPA Accredited Company’ endorsement.

“This is a program we truly value and believe that our clients and supplier partners will value as well,” said Preferred Corporate Housing President, Samantha Elliott. “There are so many ‘fly-by-night’ companies out there that are causing damage to our industry’s reputation with their unethical business practices and fraudulent behavior. CHPA’s Company Accreditation Program is a first step in highlighting which providers are operating within the appropriate standards and best practices.” said Elliott.

In order to be eligible to receive the ‘CHPA Accredited Company’ endorsement, Preferred Corporate Housing had to submit financial history, operational documents relating to business continuity and data protection policies, proof of appropriate business insurance coverage, and letters of reference from peers, suppliers and current clients. Preferred Corporate Housing was also eligible for this endorsement due to its active involvement and leadership within CHPA over the past years, and because all Preferred Corporate Housing’s Senior Managers have earned and maintained the ‘Certified Corporate Housing Professional (CCHP)’ designation.

“We believe that any company that might be sourcing corporate housing services should only want to work with providers who have received CHPA’s Company Accredited endorsement,” said Jon Lanclos, PCH Founder. “This accreditation highlights those companies who have proven themselves to be the best examples of corporate housing industry leaders.”

About Preferred Corporate Housing:

Preferred Corporate Housing is the premier, North American temporary lodging provider for corporate/government relocation programs, extended travel assignments and other corporate travel needs. Since 1996, Preferred Corporate Housing has built a unique model for providing housing solutions in more than 42,000 locations across the US and Canada, specializing in remote destinations and third-tier cities. PCH takes pride in its ability to provide furnished lodging solutions exactly where clients need them, when they need them. Multiple options are available at every budgetary level, making PCH a great partner for any relocation program.

About CHPA:

The Corporate Housing Providers Association (CHPA) is the only trade association dedicated to the corporate housing industry. As the industry continually evolves, members gain insight and resources on how to stay competitive through their involvement with CHPA. CHPA, as the voice of the corporate housing industry, offers networking, educational and informational opportunities to corporate housing providers around the world.

Share the ‘LOVE’ with Your Team

Monday, February 8th, 2016

employee praiseWe’ve previously referenced the article, “The Power of Praise in Business – and How to Do it Right,” written by Ross McCammon and published in Entrepreneur Magazine in February 2012. We thought February, the month of LOVE, is a fitting time to recap some of the main points of this great article as a reminder to “Show the LOVE” to your team as well. Here is the article in its entirety:

“Here’s what the psychologists think about praise: “Positive reinforcement works better than punishment.”

Here’s what the management experts think: “Employee recognition leads to profit.”

Here’s what the neurologists think: “Dopamine, which is released in the brain any time we hear something we like, is a powerful chemical.”

Here’s what the psychologists, management experts and neurologists think when someone in a position of power tells them they’re doing a great job: “Hell, yeah!” (That, of course, is the dopamine talking.)

How important is praise in business? Extremely important. Extremelyimportant. Research has been done. Analytics, even.

A 2010 study published in Harvard Business Review found that at Best Buy, a 0.1 percent increase in employee engagement drove $100,000 in operating income to the bottom line of each store per year. Now, employee engagement involves lots of things, of course: personal fulfillment, career advancement, free coffee. But according to Chester Elton–speaker, motivation expert and co-author of bestselling management book The Carrot Principle–at Best Buy and many other businesses the Harvard study looked at, simple recognition was the single most important factor.

“The number one driver of engagement is opportunity and well-being,” he says. “The number one driver of opportunity and well-being is recognition and appreciation. The Harvard study showed that you don’t just want employees satisfied, you want them engaged, because an engaged employee gives you their discretionary efforts.”

For psychologists, the wisdom of that investment is obvious. “Praising people for what they do right seems to be more effective, regardless of whether you think it’s nice or not,” says Dr. Laura Carstensen, a professor of psychology at Stanford University whose work focuses on motivation. “People buy lottery tickets, and mathematicians often say, How can you waste that money? Psychologists have a slightly different view, and that is, if buying a ticket for a fairly small amount of money allows you to dream and to think you might get to savor the anticipation of what that reward might look like, that’s probably worth the money.”

Praise is like that. It involves very little effort and produces a lot in return. It’s a no-brainer, even for people who are otherwise ingrates.

So that’s why you should give praise. But how?

How to Give It
Most management experts stress the importance of specificity. “You want to balance praise with constructive feedback,” says psychologist Dr. Wayne Nemeroff, CEO and co-founder of PsyMax Solutions, a Cleveland-based provider of “integrated human capital management tools.” Nemeroff suggests, “Recall a particular situation and describe a specific behavior; acknowledge the impact the behavior or action had on the group or the project or the action or on you.”

Here’s what Elton suggests in his book: Do it now. The closer the recognition is to the behavior, the more likely it will be repeated. Do it often. The more you message what’s important to you, the more people will focus on that. And finally, be specific.

Specificity is important, of course, but it seems to us that everything flows from sincerity. Sincerity will automatically lead to praise–and, most likely, impromptu praise. Which is the best praise of all, because it’s automatically perceived as sincere. It simply takes advantage of a moment that is already happening: an e-mail that you’re sending anyway, the beginning of a meeting that’s happening anyway, a team-building exercise. (“Bob, never has anyone so elegantly held an orange with his chin.”)

It’s hard to come up with praise on the fly. And the one being praised knows that. If you take advantage of a chance encounter–if the opportunity to praise someone was never even supposed to happen–then what you’re saying is perceived as authentic. The moment is simply an outlet for gratitude. (Important note: Never use the phrase “outlet for gratitude” when praising someone, or at any other time.)

How to Receive It
Giving praise is the easy part. You just have to be aware of other people’s feelings and be in tune with what’s going on in your business. Receiving praise is trickier–ulterior motives and all that.

When it comes to receiving praise, you want to subscribe to the gymnastics rule: Throw out the highest and lowest scores. Never put too much stock in someone telling you that you’re amazing, and never put too much stock in someone telling you that you suck. Listen to the stuff in between. (This also works with online hotel reviews.)

And respond like this: “Thank you,” or something just as straightforward. Anything else can spoil the moment. Praise should be as discreetly received as it is concisely stated.

The principle of positive reinforcement states that behaviors that are rewarded are behaviors that will be repeated. But this can be bad. If we keep repeating behaviors, we lose sight of the most important part of what we do, which is innovate. Praise should establish a new bar. We should accept the praise and then try to forget about it. We should repeat the work that was praised, but immediately move on to doing a better version of it.

What praise ultimately does is hold up a mirror. It acknowledges what people already think about themselves: that they’re good at what they do. You’re making someone happy and fulfilled and more excited to work with you. And for almost no effort at all.

Nice work.

Key Technical Matters

1. Praise should not begin with the phrase “You da ….”

2. Ending an expression of praise with “… and stuff” nullifies the praise.

3. Ending an expression of praise with “… now get back to work” also nullifies the praise.

4. In ascending order of forcefulness: e-mail, face-to-face conversation, handwritten note, bear hug.

5. No bear hugs.

6. A handwritten note is worth more than a $100 gift card.

7. But probably not more than a $200 gift card.

8. Easy on the superlatives: “hardest-working,” “most glorious,” “awesomest,” “best-smelling,” etc.

9. Praise followed by criticism is not praise.

10. Praise followed by praise is probably a little too much praise.

11. Praise followed by criticism followed by praise is a sandwich.

For more information on this article and full writer’s credits, visit http://www.entrepreneur.com/article/222573

Preferred Corporate Housing is a ‘Best Place to Work’ for the 4th Consecutive Year

Tuesday, November 3rd, 2015

Best Places to WorkThe Houston Business Journal released its 15th annual “Best Places to Work in Houston’ list last month, and for the fourth consecutive year, Preferred Corporate Housing was included in this prestigious list.

The 2015 Best Places to Work in Houston list was revealed at a Super Hero themed luncheon event where more than 800 attendees gathered to recognize 100 companies who made this year’s list. HBJ’s partner, Quantum Workforce, administered an employee survey process and assigned a score for each nominated company. Scoring was based on employees’ thoughts on their company’s corporate culture, amenities, benefits, worker-retention and attraction strategies. The top 100 companies who received the highest scores were included in this year’s list.

The average score of all the companies on HBJ’s 2015 Best Places to Work List is 85.87, which is slightly higher than the national average of 85.83. Preferred Corporate Housing received a score of 94.8, significantly higher than this year’s average, landing the spot of the 20th Best Place to Work in Houston.